English
EspañolWhat technology do I need for a virtual hearing?
To join the hearing through video conferencing, you will need a device that has the ability to connect to the internet, a working camera, and a microphone. If you have more than one device, such as a computer, tablet, or phone, test them all to see which one works best for you. If you are using a cell phone that has a limited amount of data, check that you have enough data available.
If you prefer to join the hearing through audio/phone only, check with the court ahead of time to see if this is an option in your area. If you are using a cell phone with a limited number of minutes, make sure that you have enough minutes available.
Regardless of how you are joining the hearing, be aware of battery life for any device you will be using. Keep electronics connected to a charger, if possible. If you need assistance to participate in a virtual hearing, you should let the court know ahead of time. In addition, be sure to communicate any accommodations or needs you have to the court due to any disabilities that you may have.
What do I need to know about the platform I will be using?
Here are a few things to keep in mind:
- The court may conduct remote hearings through Zoom or other platforms (Skype, Webex, etc.) that require you to download software or install an app to join the meeting. The court should also provide you a link or phone number to join the hearing. The platform should be free but make sure to download or install it ahead of time. It may take time to fully download and you don’t want to be late to your hearing if you wait to do it until right before your hearing starts.
- If you need to create an account to use the platform, be sure to create it ahead of time and make sure you know your password.
- Try to test out the technology in advance. Make sure that you understand how to use the different features offered, and get help if you need it. The platform may have a “get help” section with a live chat option or phone number where you can ask questions.
- Think about your internet connection - some platforms use more bandwidth than others. Be sure your internet is still reliable while you use this platform.
Your goal is to be comfortable with the technology and the platform before the hearing begins. Virtual court is still court, and you do not want to miss what is happening because you are trying to get your technology to work. It is very important to be able to give your full attention to the hearing itself while it is going on.
What do I need to know about the language interpretation or closed captioning features?
If your primary language isn’t English, find out whether the court will be using a live interpreter or if you have to use the interpretation features included on the virtual hearing platform. If the court is using the platform’s interpretation features, test the features out ahead of time if you can. Are there different options available if you download the app versus logging in through your web browser?
If you need to use the closed captioning feature because you are hard of hearing or for any other reason, make sure you know how to turn it on. If possible, try testing it out with a friend or family member to see if the captions are high quality and to make sure that it works.
For both features, language interpretation and closed captioning, you will want to be comfortable using them before your hearing begins.
